https://www.hellodream.com.ua/ cares about its customers and their privacy protection. Our Privacy Policy is designed to help you understand what data we collect, how and for what purposes we do this, and what we literally do with it. This is very useful and important information, and we hope you will carefully read this document.
If you do not agree with this document in whole or in part, please leave the site.
DEFINITIONS
“Site” means the Company’s website, which can be accessed at hellodream.com.ua
“Service” refers to the company’s services, accessed through the Site, where users can purchase sweets and gifts on the Company’s website using their credit cards, accounts or paying cash to the courier in just a few steps.
The terms “we,” “us,” and “our” refer to the company.
“You” means you, as a user of our Site or our Service.
In this Privacy Policy, we will describe and explain to you all the important topics and issues you will encounter while using our webpage. After reading our Privacy Policy, you will know about:
— What information do we collect?
— How do we use and share information?
— Disclosure or Transfer of Information
— Information security
— Your rights regarding the use of your Personal Information
— Changes to our Privacy Policy
— Other Important Information
— Ways you can contact us at any time
I. WHAT INFORMATION DO WE COLLECT?
We collect information to provide better services to all our users. We collect some types of information:
— Information you give us
— Information we collect automatically
— Information you provide us for purchases
<p\1.1 Information you give us
— Non-personal data includes information that cannot be used for personal identification. Such as anonymous usage data, general demographic information that we might collect, traffic patterns including exit and URL addresses, platform types, preferences you provide and settings created based on data you submit, and the number of clicks.
— Personal information includes your email address, delivery address, contact information, bank details that you provide us through registration before buying bracelets. We also deal with your confidential information, such as which bracelets you have viewed to become familiar with your tastes. If we know your preferences, we can customize our service just for you.
1.2 Information we collect automatically
In order to improve the quality of the Service, we track information provided to us by your browser while you are browsing or using the Service, such as:
— the website you came from (known as “referral URL”)
— the type of browser used, the device from which you connected to the Service
— the time and date of access and other information that does not personally identify you.
We track this information using cookies. Cookies are sent from our servers to the user’s browser and stored on the user’s computer hard drive. Sending a cookie to a user’s browser allows us to collect non-personal information about that user and to keep track of consumer preferences while using our services, both individually and on an aggregate basis.
1.3 Information you provide us for purchases
In addition to the information your web browser automatically provides during a visit to the Site, to purchase a bracelet you like, you must provide us with some personal data.
— Your first and last name;
— email address;
— delivery address;
— phone number;
— your credit card or PayPal account.
Don’t panic! We need this information to make the product sales process more efficient, simpler, and faster. We do not intend to use it without purposes, and we promise not to provide this data to third parties.
By providing this information, you permit us to collect, store, and use your data in accordance with this Privacy Policy.
II. HOW DO WE USE AND SHARE INFORMATION?
2.1 Personal information:
We collect, curate, and process your personal information to:
— Analyze your preferences to offer you useful items;
— Remember your personal data, such as name, lastname, delivery address, to contact you and deliver your goods;
— Simplify the sales process through your credit card or PayPal account;
— Share your personal information with providers that perform services for the Company, such as servers for our electronic communications, which have access to the user’s email address in order to send emails from us. These providers use your personal information only under our direction and in accordance with our Privacy Policy.
2.2 Non-personal information:
We use non-personal information:
— to help us improve the Service and customize user experience.
— to monitor trends and analyze usage patterns on the Site.
This Privacy Policy in no way restricts our use or disclosure of non-personal information, and we reserve the right to use and disclose such non-personal information to our partners, advertisers, and other third parties at our discretion.
III. DISCLOSURE OR TRANSFER OF INFORMATION
In the event we undergo a business transaction, such as a merger, acquisition by another company, or sale of all or a portion of our assets, your personal information may be among the transferred assets.
You acknowledge and agree that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your personal information as set forth in this Privacy Policy.
In the event that such a transfer occurs, we will notify you via your email address.
We may transfer personal information to third parties:
– if we are convinced that access, use, storage, or disclosure of the information is sufficiently necessary for the execution of any applicable legal process or government request;
– to enforce the General Terms and Conditions, including the investigation of potential violations;
– to address fraud, technical or security issues;
– to protect the rights, property, or safety of our users or the public, as required or permitted by law.
We do not sell, trade, rent or otherwise transfer your personal data to third parties for marketing purposes without your consent. Also, we are not responsible for data loss or technical failures that may occur with third-party services. If any party uses your data, this information will be protected by its Privacy Policy.
IV. INFORMATION SECURITY
We implement security measures designed to protect your information from unauthorized access. We protect your information from potential security breaches by implementing certain technology security measures.
Members of the Hello Dream team sign a non-disclosure agreement to ensure the security of your personal information. The Non-Disclosure Agreement (NDA) is a legal contract between you and www.hellodream.com.ua, which defines confidential material or information that you wish to share with the Company for certain purposes, but you want to restrict access to third parties.
However, these measures do not guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge and agree to assume these risks.
V. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
According to this Policy, you have the following rights:
– Manage and control your information;
– Modify or delete any provided information;
– To be forgotten;
– Restrict processing;
– Withdraw consent to use personal information;
– File a complaint with the supervisory authority;
– Opt-out of further promotional messages by following the unsubscribe instructions provided in each promotional email.
5.1 Managing and Controlling Information
Users should know what information the company collects and for what purposes. Also, users should be informed if their information is used by third parties and for their purposes. Users must give permission to collect, store, and transfer any of their information.
Users have the opportunity to ask us about the complete list of third parties who have access to their information and to verify all actions with this information.
To be sure that your information is safe, users should know where it is collected. Users should be informed whether their personal data is collected in some cloud services or other services, and the purpose of this collection. Furthermore, users should be confident that all services are protected and reliable, so they must know which legal and technological solutions use these services. Additionally, users also need to know information about the period of personal data storage or, if not possible, the criteria used to determine this period.
5.2 Modify or Delete Any Given Information
In case users have access to all the information they provided to the Company, they can correct it. If there are some changes or errors in the information.
5.3 The Right to be Forgotten
Users have the right to demand the deletion of all their personal data if:
1) The data is no longer necessary for processing;
2) The user has withdrawn consent to use their data;
3) Personal data were processed unlawfully;
4) Personal data are processed for the purposes of direct marketing;
We must delete these personal data without additional explanations from users and without undue delay.
5.4 Restriction of Processing
Users have the right to demand from us a limitation of the processing of their personal data if:
1) Personal data are processed unlawly, but users do not want to delete all data, and just need to stop processing;
2) We do not have purposes for continuing data processing, but a user needs his or her personal information for establishing, exercising or defending legal claims;
3) There are some legal issues with the processing of personal data that need to be verified.
5.5 Withdrawal of Consent to Use Personal Information
Users must give permission to collect, store, and process their Personal Information, and they have the right to withdraw this permission at any time.
5.6 Complaint to the Supervisory Authority
If a user notices that his or her information is used unlawfully, or this user does not have information about the use of information, he or she has the opportunity to file a complaint with the supervisory authority to protect rights.
5.7 Opt-Out of Further Promotional Messages
Users have the right to reject all notifications containing advertising from the Company or third parties after following the instructions for opting out contained in each promotional email.
VI. CHANGES IN OUR PRIVACY POLICY
The company reserves the right to change this policy at any time. We will inform you about significant changes in our Privacy Policy by sending a notification to the main email address specified in your account or by posting a prominent notice on our website. You should periodically check the Site and this privacy page for updates.
VII. OTHER IMPORTANT INFORMATION
– Child Protection
According to the GDPR, the processing of personal data of a child is lawful if the child is not younger than 13 years old. In case the age is under 13 years, parents must give permission to use their children’s data.
– Cookies
We use cookies to facilitate information processing and to provide the best experience and service on our website. For example, we collect information about your location and your delivery address to simplify the shopping process and streamline product arrangement.
We use “Cookies” only after clear consent, and you can also revoke this consent at any time. In addition, the “Deny Cookies” button should remove all cookies from the user system and dismiss the pop-up window.
Cookies typically contain the domain name (internet location) from which the cookies originated, the term “duration” of the cookie (i.e., when it expires), and a randomly generated unique number or similar identifier. A cookie may also contain information about your device, such as user settings, browsing history, and actions performed during the use of our services.
– Banking Information
To facilitate online payments, we ask you to share information about your credit card or PayPal account with us. This information is confidential, and we understand its importance. The company promises not to provide this information to third parties without Your permission. You can always refuse your
VIII. CONTACT US
If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to say@hellodream.com.ua.
If you would like to place an order or become a partner and have interesting proposals:
